Anti-Fraud Policy

At Zayrai.com, we aim to protect customers, sellers, and our marketplace from fraud, scams, and unauthorized activities. These rules are designed to keep our online marketplace safe and trustworthy.

1. Honest Information

Customers and sellers must provide correct and accurate information when using Zayrai.com. Providing false or misleading information is not allowed.

2. Secure Payments

Customers should use only the payment methods provided by Zayrai.com when purchasing products. Customers should not send payments directly to unknown people or unofficial accounts.

3. Fraud and Scams

Using Zayrai.com for fraud, scams, fake orders, unauthorized payments, or other illegal activities is not allowed.

4. Seller Responsibilities

Sellers must provide correct and accurate information about their products, including the product name, description, images, price, size, and condition.

Selling or listing fake, stolen, or prohibited products is not allowed.

5. Seller Accounts

Customers do not need to create an account to purchase products on Zayrai.com.

Sellers can create an account, publish their products, set prices, and sell their products through Zayrai.com.

Each seller is responsible for providing correct information about their account and the products they publish.

6. Suspicious Orders and Transactions

If an order, payment, or transaction appears suspicious, Zayrai.com may review or temporarily hold it to protect customers and sellers.

7. Action Against Fraud

If fraud or suspicious activity is found, Zayrai.com may cancel an order, remove a product, limit or suspend a seller’s account, hold a transaction, or take other appropriate action.

8. Reporting Fraud

If you believe you have experienced fraud or notice suspicious activity on Zayrai.com, please contact our customer support team as soon as possible.

Zayrai.com may update this Anti-Fraud Policy when necessary. Any changes will be published on this page.