Shipping Policy

At Zayrai.com, we aim to make the shipping and delivery process simple, clear, and reliable for our customers.

1. Order Processing

After you place an order and complete the payment, we will process your order and prepare the product for shipping.

2. Delivery

Your product will be delivered to the address and contact information provided when placing the order. Delivery time may vary depending on the product, location, and shipping method.

3. Shipping Fee

The applicable shipping or delivery fee will be shown during the order process before you complete your purchase.

4. Order Changes or Cancellation

You can change or cancel your order before delivery without a change or cancellation fee.

5. Delivery Delays

Delivery times may sometimes be affected by circumstances such as weather, transportation problems, customs, or other situations outside our control.

6. Incorrect Delivery Information

Customers are responsible for providing the correct name, phone number, and delivery address. If incorrect information causes a delivery problem, additional delivery costs may apply.

7. Damaged Products

If your product arrives damaged or physically broken, please contact Zayrai.com and submit a return request according to our Return & Refund Policy.

Zayrai.com may update this Shipping Policy when necessary. Any changes will be published on this page.