Terms & Conditions

Welcome to Zayrai.com. By using our website, purchasing products, or selling products through our platform, you agree to follow these Terms & Conditions.

1. Using Zayrai.com

Zayrai.com is an online marketplace where customers can purchase products and sellers can publish and sell their products.

Customers do not need to create an account to purchase products. Sellers may create an account to publish and manage their products.

2. Customer Responsibilities

Customers are responsible for providing correct information when placing an order, including their name, phone number, delivery address, and other required information.

Customers should carefully review the product information before purchasing.

3. Seller Responsibilities

Sellers must provide accurate information about their products, including product descriptions, images, prices, sizes, and condition.

Sellers must not publish or sell fake, stolen, illegal, or prohibited products.

4. Orders and Payments

When a customer places an order and completes the payment, the order will be processed according to the applicable procedures of Zayrai.com.

Product prices and shipping or delivery fees will be shown during the purchasing process.

5. Order Changes and Cancellation

Customers can change or cancel their order before delivery without a change or cancellation fee.

6. Returns and Refunds

Product returns and refunds are handled according to our Return & Refund Policy.

Customers have 7 days after purchasing a product to request a return, subject to the conditions of that policy.

7. Shipping and Delivery

Products will be delivered to the address provided by the customer. Delivery times may vary depending on the product, location, and shipping method.

Zayrai.com is not responsible for delays caused by circumstances outside our control, such as weather, transportation problems, or customs.

8. Prohibited Activities

Users must not use Zayrai.com for fraud, scams, illegal activities, fake orders, unauthorized payments, or other activities that may harm customers, sellers, or the platform.

9. Seller Accounts

Seller accounts must be used only by the seller who created them. Sellers are responsible for the information and products published through their accounts.

Zayrai.com may limit or suspend a seller account if there is evidence of fraud, prohibited activity, or violation of these Terms & Conditions.

10. Product Information

Zayrai.com provides product information based on the information submitted by sellers. Sellers are responsible for ensuring that their product information is accurate and complete.

11. Changes to These Terms

Zayrai.com may update these Terms & Conditions when necessary. Any changes will be published on this page.

12. Agreement

By using Zayrai.com, placing an order, or selling products through our platform, you agree to these Terms & Conditions and the other policies published on our website.

Zayrai.com — Your Online Marketplace.